Privacy Policy

Effective Date: [Insert Date]
Last Updated: [Insert Date]

Welcome to Vijayawada Handlooms (“we”, “us”, or “our”). This Privacy Policy explains how we collect, use, store, and share your personal data in accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act) of India. If you are a user from the EU or California, additional rights under GDPR and CCPA may apply.

1. Definitions

· Data Principal: You, the individual whose personal data is being processed

· Data Fiduciary: Us, Vijayawada Handlooms

· Personal Data: Any data that identifies or relates to you

2. What Data We Collect

We may collect the following types of personal data:

· Contact Details: Full name, phone number, email, billing and shipping address

· Payment Information: UPI ID, card details, or wallet information (processed via secure third-party gateways)

· Order & Purchase Details: Items viewed, added to cart, or purchased

· Usage Data: IP address, device ID, browser type, location, time spent on site

3. Purpose of Processing

We process your data for the following purposes:

· To fulfill orders and deliver products

· To contact you regarding your purchases or inquiries

· To provide customer support

· To improve our website experience and services

· To comply with legal obligations (taxes, audits, etc.)

· To send you promotional offers (with your consent)

4. Consent & Notice

By using our site and providing your data, you consent to the collection and use of your information as described here.
Under the DPDP Act, you have the right to withdraw consent at any time.

5. Your Rights (DPDP Act, 2023)

You have the right to:

· Access your personal data

· Request correction or deletion of your data

· Withdraw consent at any time

· Lodge a complaint with the Data Protection Board of India

To exercise these rights, email us at: [YourEmail@example.com]

6. Data Sharing and Storage

We may share your data with:

· Third-party service providers (e.g., delivery partners, payment gateways)

· Legal authorities, if required by law

· Wix.com Ltd., as our website hosting provider, under their global data protection policies

We do not sell your personal data.